PAVING THE WAY TO PROFITABILITY
We provide a low risk, cost-effective option to manage your big investment, backed by our cross-industry experience and our extensive expertise in IBM Planning Analytics (TM1) software.
What Else Do You Get?
Seamless support for your business’s critical-, technical- and application issues, provided by our highly qualified and dedicated team of consultants.
Dedicated Service Desk Team of Skilled Agents
Provide Flexible Support Models
Our Service Integrates within Your Existing Support Processes
Tackle Service Requests, Minor Changes or Routine Activities
Service Requests Logged and Tracked
Overcome Internal Challenges and Constraints
Focus on Your Core Business
Best Practice and Standards Adhered to for All Changes
Why High Level Support is Important
When less time is spent on resolving potential issues, more time can be spent on efforts driving profitability.
- Adding new users
- Simple model changes
- Best practice processes to simplify processes
- Overall security maintenance of your application
- Any enhancements to your IBM Planning Analytics models
- Anything from upgrading IBM Planning Analytics versions to moving them to the cloud.
Our qualified consultants are finance people. They have a very good understanding of (a) month reporting and (b) any other financial function that might reside in your IBM Planning Analytics solution.
We are experienced and more than capable to meet your staffing requirements, at any skill level, for any IBM Planning Analytics requirements.
Small changes can make a big difference.
We offer independent health check services for any IBM Planning Analytics solution.
The existing application is checked to ensure infrastructure and application are running at an optimum level.
We have extensive experience in best practice methodologies and design.
What if people – who know how to work the solution and run processes – leave? By documenting your system, we have you covered. This is an often neglected, but very important aspect of application support.