Are you looking to take your IBM Planning Analytics solution to the next level? Do you want to enhance your analytics capabilities and drive better business outcomes? Look no further than Venn Cubed’s Offshore Support services.
At Venn Cubed, we understand the importance of having reliable support for your planning analytics solution. That’s why we offer offshore support services designed to help you optimise your investment in Planning Analytics and achieve your business goals.
Our offshore support team consists of highly skilled professionals who have extensive experience in Planning Analytics implementation and support.
Venn Cubed is committed to providing you with the best possible support for your Planning Analytics solution. With our offshore support services, you can take your Planning Analytics implementation to the next level and drive better business outcomes for your organization.
Contact us today to learn more about our offshore support services for IBM Planning Analytics, and how we can help you achieve your business goals.
What else do I get?
Seamless support for your business’s critical-, technical- and application issues, provided by our highly qualified and dedicated team of consultants.
Dedicated Service Desk Team of Skilled Agents
Provide Flexible Support Models
Our Service Integrates within Your Existing Support Processes
Tackle Service Requests, Minor Changes or Routine Activities
Service Requests Logged and Tracked
Overcome Internal Challenges and Constraints
Focus on Your Core Business
Best Practice and Standards Adhered to for All Changes
Maximise Your Planning Analytics Investment
When less time is spent on resolving potential issues, more time can be spent on efforts driving profitability.
24/7
Take advantage of 24/7, follow the sun support. Our dedicated team of professionals supports global TM1 projects and clients as well as local TM1 clients in South Africa.
Global
Our support crosses borders and oceans. In most cases we can provide a physical presence in your office during critical periods.
Flexible
Your requirements and pain points drive our offering, from basic end user support and application health to performing your month end process.
Cost-Effective
With affordable, competitive pricing. Venn Cubed minimises disruption in your business systems. Onshore/offshore delivery models are combined to provide a better level of support with significantly reduced costs to the business.
Application
Management
- Adding new users.
- Simple model changes.
- Best practice processes to simplify processes.
- Overall security maintenance of your application.
- Any enhancements to your IBM Planning Analytics models.
- Anything from upgrading IBM Planning Analytics versions to moving them to the cloud.
Staff
Augmentation
- Our qualified consultants are finance people. They have a very good understanding of (a) month reporting and (b) any other financial function that might reside in your IBM Planning Analytics solution.
- We are experienced and more than capable to meet your staffing requirements, at any skill level, for any IBM Planning Analytics requirements.
Health
Check
- Small changes can make a big difference.
- We offer independent health check services for any IBM Planning Analytics solution.
- The existing application is checked to ensure infrastructure and application are running at an optimum level.
- We have extensive experience in best practice methodologies and design./li>
Extensive
Documentation
- What if people – who know how to work the solution and run processes – leave?
- By documenting your system, we have you covered.
- This is an often neglected, but very important aspect of application support.